Refund Policy

A legal disclaimer

All Thrive. products are made to order just for you. Because of this, we do not accept returns or exchanges for sizing issues or change of mind. If your item arrives damaged or incorrect, please contact us within 48 hours and we’ll make it right.

We strongly recommend checking our size guide before ordering. If you have any questions about fit, reach out, we’re happy to help.

All item(s) must be returned in the same condition they arrived in:

    •    In original packaging

    •    Unworn and unwashed

    •    Free from stains, odours, or hairs

We reserve the right to return any item(s) back to you if they don’t meet the above criteria.

Exchange Policy 

Exchanges are available under the same conditions as returns.

To arrange a refund or exchange, please contact us at info@yourthrivehq.com.

Sizing & Sustainability

All of our items are made to order, just for you. This helps us operate as sustainably as possible and avoid unnecessary waste. Please double-check our size guide before purchasing, and don’t hesitate to reach out if you’re unsure about fit - we’re happy to help you get it right the first time.

Size guides are found on each product page that is applicable.